Helpful staff and good accessibility
5
5
Date of visit: September 2021
I have experience of challenges around: moving around and understanding.
Overall Rating
Excellent
No onsite parking but able to get a chair from nearby car parks or street parking easy enough, due to being listed has stairs at the front that can't be removed but does have 2 ground level access doors one of which has a doorbell next to it (don't know if this works as I pulled the handle) the door has an automatic opener that allows you to push or pull the door to open it. There is toilets upstairs with several cubicles one of which is larger and catered for accessibility and there is a ground level accessible toilet with red cord left hanging to the ground which has a notice saying it needs to be kept dangling freely to the floor as well as equipment geared to assisting an individual to use independently. Staff where friendly but treated us no differently to a typical customer unless we asked for assistance. Several covid screens still in place over tills and near some tables as well as stocked sanitiser stations test and trace boxes and masks available if requested though not required, staff attempted to stay a reasonable distance away when not dropping food or drink off and an app available to avoid queueing at the bar. All in all a great visit and really accessible despite being a very old and a grade 2 listed building
Disabled Access In and Around
Excellent
Parking & Transport
Average
Accessible Toilets
Excellent
Staff
Excellent
