Overview

Imperial Palace is a fantastic place to visit for any occasion. The portions are generous, the food is delicious, and the atmosphere is lively. Access is generally very good, and the staff are friendly and accommodating. Would definitely recommend it for great food and an accessible, welcoming dining experience!

Transport & Parking

Finding parking with a Blue Badge was fairly easy, though the restaurant doesn’t have its own dedicated parking. It might be trickier to find a spot during peak times. Drop kerbs aren't amazing on this street so if you're being dropped off, you may have to amble on the road for a bit to find one.

Access

Access was excellent overall. There’s a very small bump at the entrance, but it’s barely noticeable. The restaurant is spacious, open-plan, well-lit, and has a warm atmosphere. There are several doors (including double doors at the entrance and to the toilets), which could be a bit tricky if you’re alone — though with the large portion sizes, dining solo isn’t recommended anyway! Staff are very friendly and more than happy to help. Tables and chairs are a good height for wheelchair users and easily moveable. The team also asked about seating preferences, so we were able to choose a quieter corner — a thoughtful touch.

Toilets

The accessible toilet was clean, well-maintained, and equipped with grab rails. There was a free-hanging red cord card, which was reassuring. The space was large enough for a powerchair—while not overly spacious, it was manageable by entering and reversing out. The two sets of doors could be heavy and a bit tricky for some, so that’s something to keep in mind.

Staff

The staff were attentive, welcoming, and thoughtful. They checked in about seating preferences, had a solid understanding of the menu, and although the kitchen seemed busy, service was relatively quick.

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