Had a renevation since my last review and the toilet access is much better
4
4
Date of visit: August 2024
I have experience of challenges around: moving around
Overall Rating
Good
I decided to give this place another chance since I had seen it advertised that there had been renovations and the addition of a disabled toilet. The seating wasn't ideal as there was already a booking for the only specified disabled accessible table (only one not up steps that isn't a high table but the toilet was great, especially since there was no accessible one for me prior
Disabled Access In and Around
Good
The staff put a ramp down to get in the building (I had rang ahead to make sure it would be there) and most of the place is flat but there are 2 steps to access most of the seating in the non-bar area which unfortunately was where I was seated so I had to be assisted up the steps to get to my table safely.
Parking & Transport
Good
Decent sized car park and a bus stop just outside
Accessible Toilets
Good
There is now an actual disabled toilet available but no changing places toilet. There's space to manoeuver with a carer in with me too and was very clean.
Staff
Excellent
Staff were kind and friendly, on the phone and in person, and didn't make me feel a burden despite having to assist with where I had been seated
