Absolutely Fabulous!
4.5
4.5
Date of visit: April 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
Access wonderful, food wonderful, staff wonderful.
Disabled Access In and Around
Excellent
Ramp, automatic doors.
Parking & Transport
Average
I don't know because I don't drive. Taxis very close by in Park Place. Plenty with ramps. Multistorey public carpark in Greyfriars Road.
Accessible Toilets
Good
My only complaint is that there are no signs on the doors of the two accessible loos which are just inside the entrance.
Staff
Excellent
Friendly, helpful, courteous, attentive.
Additional Information
I would put signs on the toilet doors. The first time I went I followed the signs down a flight of stairs and along a cold, draughty corridor. If I'd known it would be so far I would have taken my scooter in the lift. I had to ask at reception to find that there were two toilet cubicles right inside the entrance. The first time my friend and I went her we ate in Grey's Restaurant. Same wonderful food and lovely staff but we were the only customers at lunchtime. This time we went to the Metropole Lounge which was much cosier and the music wasn't loud so we could enjoy our conversation.
