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    Kit Kat Club at The Playhouse Theatre

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    About

    Originally opening on 11 March 1882 with a revival of Offenbach ’s Madam Favart, the theatre was rebuilt in 1905 but during the work, part of the roof from the adjacent Charing Cross railway station collapsed and crashed through the roof and walls of the theatre. The building was repaired and re-opened as the Playhouse Theatre on 28th January 1907 with a one act play called The Drums of Oudh and a play called Toddles, by Tristan Bernard and Andre Godfernaux.

    Since then, the Playhouse has hosted the likes of WS Gilbert , legendary actress-manager Gladys Cooper , the BBC, The Almeida Theatre Company, The Peter Hall Company and Janet McTeer.

    The theatre has most recently played host to shows such as Fiddler on the Roof, Cyrano de Bergerac with James McAvoy, and The Seagull with Emilia Clarke. The highly anticipated production of Cabaret starring Eddie Redmayne and Jessie Buckley opened at the Playhouse on 15 November 2021.

    The Kit Kat Club has laid siege to the Playhouse Theatre in London’s West End. Performers have infiltrated the premises. Artists have staked their claim. Who knows how long we’ll stay, but for now we’re enjoying the party. The party at the end of the world.

    Reviews

    Overall rating

    4

    (1 review)

    Overall rating breakdown

    5

    0

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    3.5

    Parking (avg.)

    4.5

    Toilets (avg.)

    2

    Staff (avg.)

    5

    User profile picture

    vixthestar

    Nov 2023

    star

    4

    The Playhouse theatre/Kit Kat Club

    We went to see Cabaret at the Kit Kat Club. The show was phenomenal. The wheelchair space was with a great view. The staff were amazing. There were a few access issues for me as a powerchair user, not everyone would experience. It’s worth going if you can manage those.

    Disabled Access Information for Kit Kat Club at The Playhouse Theatre

    Disabled Access at Kit Kat Club at The Playhouse Theatre

    Booking and access enquiries Access Booking Line: 0333 009 5399 Typetalk: 1800 1 0333 009 5399 You can also make an access enquiry using our online request form. Our Box Office is open for in-person bookings from 1 hour 15 minutes before a performance until 7.30pm, Monday to Saturday. Customers can join the ATG Access Membership Scheme to book accessible seats online, register for available access concessions and, where eligible, reserve Personal Assistant tickets. A dedicated Access Host is available if you require assistance during your visit. If you have claustrophobia, we recommend contacting us before your visit, as some areas of the building may not be suitable. Step-free access and wheelchair spaces The Stalls is the only step-free level of the theatre and is accessed via a side entrance. For step-free access to both seating and the accessible toilet, we recommend booking seats in the Stalls. The theatre can accommodate one non-transferring wheelchair user with a companion and one transferring wheelchair user. On some occasions, we may be able to accommodate an additional wheelchair space. Please contact us in advance to discuss your requirements. Steps within the venue From the Gold Bar: Stage Door: 52 steps Stalls: maximum of 6 steps Dress Circle, Rows A-C: 29 steps Dress Circle, Rows D-G: 52 steps Dress Circle, Rows AA-DD: 33 steps Upper Circle: 81 steps All staircases have a handrail. Accessible toilet The accessible toilet is located in the main foyer. Step-free access to the toilet is available from the Stalls auditorium only. Bars and refreshments The theatre has three bars, located in the Foyer, Dress Circle and Basement. The Gold Bar in the Foyer has step-free access. At-seat service is available on request for customers who are unable to access the bars. Access performances Audio Described, Captioned, BSL Interpreted and Relaxed performances are listed on our Assisted Performances page. Visual impairment and Audio Description For customers who would benefit from being closer to the stage, we recommend seats around Stalls Row D. For Audio Described performances, we recommend sitting in the Stalls. Touch Tours may also be available alongside Audio Described performances. Where available, details will be advertised on our website. Hearing assistance and captioning The theatre uses MobileConnect, which allows customers to access hearing assistance through an app on their own mobile device. The system can be used in the Stalls auditorium. Assistance dogs Assistance dogs are welcome. The theatre team can look after an assistance dog during the performance if requested in advance or on arrival. If you would like your assistance dog to remain with you during the performance, please contact us in advance so we can ensure your seats have suitable space. Parking The nearest car park is: Q-Park Trafalgar Cockspur Street / Spring Gardens St James's London SW1A 2TS Content and sensory information We aim to provide information about relevant content, themes and special effects on our website. If there are particular effects, themes or potential triggers you would like to know about before attending, please contact our Access team. ATG-wide access information is available here: https://help.atgtickets.com/hc/en-gb/articles/4787232531986-Contact-us-about-Accessibility-or-Access-Membership
    Disabled access icon
    Disabled access
    Step-free route with firm surface from car park to entrance

    There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

    Step-free entrance

    There is step-free access at the main entrance or an alternative entrance.

    Wheelchair-accessible viewing area

    A wheelchair-accessible viewing area with step-free access is available, providing an optimal vantage point to view performances, presentations or activities.

    Toilets features at Kit Kat Club at The Playhouse Theatre

    Our access toilet is found at stalls level. This is in the foyer. The toilet is adapted for wheelchair use. Non-adapted toilets are in the Basement Bar, Dress Circle and Upper circle.
    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Red Cord Card

    I hung a red cord card here.

    Accessible formats at Kit Kat Club at The Playhouse Theatre

    Large print icon
    Large print

    Information is available in large print format.

    Braille icon
    Braille

    Information is available in Braille format.

    Easy read

    Accessible services at Kit Kat Club at The Playhouse Theatre

    Audio Description

    Audio description is available to describe visual information.

    Assistive listening system - Hearing Loop icon
    Assistive listening system - Hearing Loop

    There is an assistive listening system available e.g. a hearing loop.

    Assistive listening system - Infrared
    Assistance dog facilities
    Emergency evacuation plan for disabled people

    Personal or general emergency evacuation plans are in place for disabled customers.

    Table service as standard or on request

    Table service is available as standard or on request.

    Touch Tours

    Touch tours are available for blind and visually impaired customers.

    Other features at Kit Kat Club at The Playhouse Theatre

    Call our Accessibility Assistance line on 0333 009 5399* Please note you will need to register for our Access Membership Scheme to book tickets.
    Wi-Fi

    Wi-Fi is available for customers.

    Carers Discount
    Online booking

    Online booking is available.

    Map or floorplan

    A map or floorplan showing accessibility facilities is available.

    Dedicated disabled access information phone line

    The venue has a dedicated phone line for customers to request additional detailed accessibility information.

    More Information

    For additional detailed accessibility information, please contact: [email protected]

    Location

    Northumberland Avenue, London, Greater London, England, United Kingdom, WC2N 5DE

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    Information not up to date?

    If you believe the information displayed on this page is not up to date or the venue has closed, please send us an email at [email protected]

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