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    The Portcullis

    Arbroath

    Not accessible

    1

    Date of visit: March 2025

    I have experience of challenges around: a hidden impairment, moving around and understanding.

    Overall Rating

    Rating Emoji

    Bad

    The only upside is the staff are very friendly and some are apologetic of the access issues

    Disabled Access In and Around

    Rating Emoji

    Bad

    Only one door is somewhat accessible on the Montrose road side but the path is uneven a high gradient slope from the pavement making it difficult to to get to the door without assistance and you have to pass through a gate with has a bolt on the other side and opens out towards the slope. The door is standard width with a large wooden threshold so difficult to get through.

    Parking & Transport

    Rating Emoji

    Poor

    There is a car park that can be accessed from the front door which has around 10 steps and has no painted disabled bays. A bus stop is located within sight of the front door on Montrose road with buses from Arbroath bus station.

    Accessible Toilets

    Rating Emoji

    Bad

    No accessible toilet, both men's toilet door are too narrow for my manual chair to get through

    Staff

    Rating Emoji

    Average

    Most staff are apologetic and try and help where they can

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