Venue Description

The Postal Museum is the leading resource for all aspects of British postal history. With collections ranging from staff records to stamps, poster design to photography and from transport to telegrams, it cares for the visual, written and physical records from almost 400 years of innovation and service, revealing the fascinating story of British communications. Records in the Royal Mail Archive are Designated as being of outstanding national importance.

Accessibility

All public areas are on a level surface. We have two sets of automatic electric doors to enter the building. Turn left after the first set of doors, then go through the second set to the Reception area. The Reception counter is directly ahead of the second set of doors (about 4 metres). This has a security window with a hearing loop. For access to the Search Room please ring the buzzer which is located on the left side of the Reception area counter (there is a sign in braille and raised lettering). The security door can be opened wider for wheelchair users by staff.

Accessibility Guide

Accessibility Guide Link: https://www.postalmuseum.org/visit/plan-your-visit/accessibility/

Toilets

We have separate male and female toilets, and a unisex toilet that is fully accessible. You may need to ask staff to assist with doors to the toilets from the Search Room.

Staff

Staff are happy to help in any way that they can to ensure that indviduals needs are met.