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    The Smithfield

    Derby

    Completely inaccessible

    0.5

    Date of visit: February 2024

    I have experience of challenges around: moving around, speaking or communicating and understanding.

    Overall Rating

    Rating Emoji

    Bad

    Went to watch a band in the beer garden on Sunday 25 February. Beer garden has patio heaters, but unsuitable for anyone with mobility aids as it’s so congested ! I couldn’t get my walker between chairs or between tables and where the band set up. Access to the pub is via steps, and the door width isn’t wide enough for a walker or wheelchair. It’s very disappointing and staff are oblivious to how poor the accessibility is.

    Disabled Access In and Around

    Rating Emoji

    Bad

    Lots of steps from beer garden to bar, and steps from road to bar. The main entrance is so narrow I couldn’t get my walker into the bar.

    Parking & Transport

    Rating Emoji

    Poor

    travelled in my car and parked on double yellows as no BB parking in pub car park

    Accessible Toilets

    Rating Emoji

    Bad

    none

    Staff

    Rating Emoji

    Bad

    Insufficient staff around

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