Spacious pub/restaurant with parking and good access
4.5
4.5
Date of visit: July 2022
I am a carer or friend of a disabled person. I have experience of challenges around: accessing toilets, hearing and moving around.
I use or have experience of: changing places toilet, disabled toilet, hearing aid or cochlear implant, walking aid, wheelchair
Overall Rating
Excellent
We had lunch in this neighbourhood pub. It has reasonable parking and a good accessible toilet.
Disabled Access In and Around
Excellent
There is a gentle ramped area to enter - see last photo. It's a little uneven at the lowered kerb - no problem for a wheelchair but just a bit trickier for a rollator. There was room to get the wheelchair past the A boards without moving them. There are two sets of doors but they are not too heavy and one set is often propped open. Inside there is plenty of room to manoeuvre a wheelchair. You order at the bar, although I'm sure the staff would help anyone needing assistance. Some of the outside seating is bench style but other tables are suitable for a wheelchair.
Parking & Transport
Good
The car park is tarmac. It is not that big and has only two Blue Badge spaces, but I've always been able to get parked. I think many of the locals walk to the pub. Since Covid some of the car park has been given over to outside seating. If you are able to drop someone off there is free on street parking not far away in Southbrae Avenue. On entry you have to enter your registration number on a computer. I assume that's to keep the spaces free for customers as the pub is near Jordanhill Station and some shops.
Accessible Toilets
Excellent
The toilet needs a RADAR key, even though it is right next to the standard toilets. The door is light and stays open by itself. There is plenty of room for a wheelchair user and assistant. Grips on both sides are very helpful. Three things stop it getting five stars. The lighting is a bit dim and the red cord was draped around one of the grips. I suspect the flush is too high for an independent wheelchair user.
Staff
Excellent
They are always very friendly and cheerful. We were impressed by a very prompt response when my relative pulled the red cord. Inspite of it being tangled around the grip she still managed to catch it by mistake!
Additional Information
I've been here often with friends who live locally, but not with a wheelchair user until now. It's always a good place for a catch up. If there is music it's played at a very low level to allow conversation. It can get busy in the evenings. The pub is not too far (driving, unless you are able bodied) from Gartnavel Hospital and the Beatson Oncology Centre so it's a good place to come for those who have had to travel, long distances for treatment.
