No chips at the Chip!
3
3
Date of visit: May 2015
I have experience of challenges around: moving around
Overall Rating
Average
Great food in a great area of Glasgow, but despite the best efforts of the staff it was let down by poor access.
Disabled Access In and Around
Poor
The restaurant is accessed via Ashton lane which is a cobbled street which usually spells trouble for anyone with a mobility impairment (or in high heels!). Between my wife and I we had both so it wasn't an easy trip.
Parking & Transport
Average
There is on street parking on Byres Road which is not far from the venue but this is an extremely busy street.
Accessible Toilets
Average
The accessible toilet was small and did not have a changing table. Most with a mobility impairment would be able to manage ok. The lighting was also quite poor which might affect anyone with a visual impairment. The biggest issue for me was the toilet is accessed through the bar which is extremely tight an don a Saturday night was full. It took quite a while to make my way through the crowds. This was made far easier by the superb staff member who accompanied me.
Staff
Excellent
The staff worked miracles and were so very attentive. The restaurant has so much character, which most of us know comes in the shape of uneven surfaces and strange table layouts. Despite this the staff made it possible for me to get to a table and thoroughly enjoy the meal (albeit with some help from a couple of books stacked under the table legs).
Additional Information
In reading about the poor access and difficult to reach toilet facilities it may sound like this was an unsuccessful trip. However, the atmosphere, staff support and superb food all resulted in a really enjoyable evening. There may have been a compromise or two to be made in terms of access, but I'll certainly be back!
