Spacious garden centre
5
5
Date of visit: July 2021
I am a carer or friend of a disabled person. I have experience of challenges around: accessing toilets, moving around and understanding.
I use or have experience of: changing places toilet, disabled toilet
Overall Rating
Excellent
Access is really good and hygiene awareness. Staff were helpful.
Disabled Access In and Around
Excellent
When there was a change of level there were wide access ramps and wide doorways. Oh what a joy!
Parking & Transport
Excellent
There is a large car park with disabled bays right by the entrance. This is on a major bus route.
Accessible Toilets
Good
No changing places toilet and a bit of a scrum if people are all coming out of the toilets at once. The door to the disabled toilet totally blocks off the ladies loo when it is open and it is a bit of a tight turn up a slight ramp into the toilet, not made easier by having to back in. That said it was a little on the small side but clean and not cluttered.
Staff
Excellent
One area was roped off and we were trying to look at something at the edge of it so a member of staff removed the plastic chain and said there was no need for it to be closed off and opened it up.
