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    Tigerlily

    Overall rating

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    Tigerlily is in Edinburgh. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

    Reviews

    Overall rating

    2.12

    (4 reviews)

    Overall rating breakdown

    5

    0

    4

    0

    3

    1

    2

    2

    1

    0

    Access (avg.)

    0.75

    Parking (avg.)

    2.87

    Toilets (avg.)

    1.37

    Staff (avg.)

    3.25

    User profile picture

    ij

    Feb 2025

    star

    3.5

    Massively steep ramp (which requires more than 1 person but they will gladly help) but once in excellent food and service

    Getting in problematic (the biggest ramp I have ever seen because quite a few steps and is steep because otherwise it would go to middle of the road). But once in worth it. Good food, good cocktails, good service. Nice building and decor . But go with someone (not alone)
    User profile picture

    minamina

    Jan 2025

    star

    0.5

    Not worth it, dangerous ramp

    We were assured it's wheelchair accessible and it's simply not. There's no way for a wheelchair user to independently contact the restaurant upon arrival except via phone. They use a temporary ramp which is ridiculously steep, slippery, narrow and flimsy. My partner didn't want to change plans and was disappointed so went with it anyways. We were sat at couches with a very low table (knee height when sitting on the couch, shin height from the wheelchair). Too low to safely transfer to couches. The accessible toilet was hidden away, so you need to ask to be led to it, it had no turning space, wobbly pull down grab bar and no wall grab bars, emergency pull cords were zip-tied up, and was outside a busy kitchen which made it difficult to get back out.
    User profile picture

    scoobydoo

    Jul 2021

    star

    2.5

    Luge like launch ramp!!!

    Here is a copy of an email I've sent to Tigerlily - They responded saying that they'd refer it to the management, who still haven't go back to me. I recently celebrated my 30th anniversary with my wife at Tigerlily the day is showery and I have called ahead to ensure that wheelchair accessibility isn’t going to be an issue, of which I’m reassured by the staff, who say that the premises are fully accessible. On arrival the staff promptly unveil the access ramp, which immediately has my wife in a panic “promise me you’ll let me push you?” to which upon seeing the angle of the ramp, I assure her there’s no way in hell I’ll get up that ramp without help! I am a T6 Paraplegic, although I have good” Normal” hand and arm function, I weigh 80 kg and when I could walk, I was 1.78 m tall 5’10” in old money. So, I am strong and not overweight, I am also a confident independent wheelchair user and can manage getting around the bumpy, off camber, potholed streets of Edinburgh confidently, so there’s not much which will phase me, however the prospect of this ramp did fill me with some doubts. Now the ramp has been unveiled and I have assured my wife that there’s no way that I can make the ramp unassisted, I also ask that as she has heeled shoes, she will not be able to be the one who assists me, and I ask the kind staff to provide a few strong men to do the necessary. At this point a light shower starts just to add lack of adhesion to the ramp equation, so with an assembly of burly men ready to aid me, we make our attempt which given all the above, my strength/weight/capability and the assist, it’s not without its drama. Once we have made halfway up the assistants boots slip on the ramp and fear grips me as the angle which I am now, seems to threaten an uncontrolled fall back to pavement level, only when I push upon the hand rims of my wheelchair does momentum upward restore, and the assistant is able to regain his grip/composure. Alas I can make the top step and salvation of the restaurant bar. Now at this point we should be enjoying the wonderful food and ambiance of the whole experience, but neither my wife nor I can truly relax as we are filled with the prospect that, we need to negotiate egress from the building down that same “Luge like” launching ramp!! This did mar the enjoyment of the afternoon as we both had misgivings, my wife even suggesting that we take up permanent residence, to stave off the inevitable “excitement” of exiting the premises. Upon finishing our meal and drinks, all fabulous as we’ve come to expect, we now had the reverse process to contend with and the wonderful staff were on hand to provide assistance. So with the ramp in position, noticeably the very top edge of the ramp which juts out proud of the top step, to create a lip which has to be negotiated, as if the challenge wasn’t hard enough I now have to get over this edge too! Having assembled the troops and drilled the guys with what I need, we’ve agreed that unless I shout for help or start to obviously lose control, at no point should they touch me or my chair as this will cause me to lose control/balance. We are agreed that I will back wheel balance going down the ramp unassisted forwards, but as the ramp is restricting access for patrons coming in, a gathering of people has assembled at street level, and add to the ensemble an extremely nervous female staff member who is imploring her work colleagues to stop me from what I’m doing and to take me down the ramp backwards. “He’s going to fall out, stop him, stop him!” Doesn’t really add to my confidence nor having an assembled audience to witness the show. However all goes to plan, I control my descent having negotiated the jutting edge at the top of the narrow ramp, which has no grip tape to assist when wet, down the exceedingly steep decline and safely onto the hard unyielding streets to a crowd of witnesses, some of whom clap, one bloke who ventures “Well done mate, that was impressive” With the best will in the world, the access is very much dictated around a very old building but I do think that you’ll agree from my account that this is hardly an ideal set up. There are so many ways that this can/needs to improve as I would love to come back and be able to enjoy the hospitality without pensively worrying about my means of exiting the building. A few suggestions would be, a larger ramp as in wider and longer, this would reduce the angle at which the ramp approaches the top step, wider would allow assistants to be able to walk up two abreast, grip tape on the ramp so that should it be wet there is still ample adhesion, another solution would be a wheelchair stair climber which I have used in Barrowlands in Glasgow. This stair climber strapped my chair in and basically went upstairs backwards one step at a time, this took out the stress on all concerned and could be operated by only one person, although two were in attendance.

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    Location

    125 George Street, Edinburgh, Edinburgh, Scotland, United Kingdom, EH2 4JN

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