New disabled access at Tillybods
4.5
4.5
Date of visit: December 2020
I have experience of challenges around: moving around
Overall Rating
Excellent
We have been visiting Tillybods for some time now. A wide variety of hot drinks are available and sandwiches are made fresh to order. Gluten free and dairy free options are available. A new wheelchair ramp has been provided meaning wheelchair users can now enter the establishment.
Disabled Access In and Around
Excellent
There is one step at the front of the business. We have requested a ramp and this is now kept in storage by the front door. The owners are very friendly and will get the ramp out for you. The coffee shop is small but there is enough room to manoeuvre in a reasonably big wheelchair.
Parking & Transport
Good
We walked as we live close by. Tillybods is in a residential area. There is a bus stop very close by with links to Leeds and Wakefield. There is roadside parking available close by.
Accessible Toilets
0There is no customer toilet on site. The business is a take away coffee shop.
Staff
Excellent
The staff are very friendly and helpful. They are helpful with dietary requirements. When we asked for a ramp because I couldn't get in, they said that no-one had ever asked for one before, but agreed to provide a ramp soon. It took a few weeks but they kept us updated and we are happy it has been changed.
Additional Information
Masks/face coverings are required in store without exception. If you forget, the staff will ask you to wait outside and take your order from there. Hand sanitiser is provided and there is a large plastic screen between the staff and customers. Customers are limited to two at a time as it is not a large interior space.
