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Toulouse-Blagnac Airport

Toulouse-Blagnac Airport, Blagnac, 31700, France | 0825 380 000 | Website
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24 likes

24

Accessible airport

4

Visit date:

This review is especially helpful for those who have or use the following: Long Cane, Walking Aid, Wheelchair, Mobility Scooter

Overview

Very accessible, as you would expect from a large airport

Transport & Parking

5

There's a 10 minute drop-off zone right in front of the main entrance. Marked 'disabled' spots are available and there's an accessible shuttle bus from car parks P5 and P6. Flat access routes to the terminal from all car parks. I found the signposting very clear.

Access

5

I turn in to a kid in airports because of the nice shiny floors which are great to zip around on on my scooter. Everything's flat, decent sized lifts everywhere, and where slopes are needed as an alternative to stairs they are reasonably gentle. Level access to the many shops/eating places where you can fritter away your remaining euros.

Toilets

4

Loads all over the place, well signposted. Lots of space within. Some are in internal cubicles within dedicated rooms which also include baby feeding areas (poor old mum and baby, I thought!). In my experience these internal cubicles didn't have grab rails. But here's a word to the wise - when you get to the toilet 'hub', in addition to the designated accessible loo as described above, there's also a large accessible cubicle with grab rails inside the 'ladies' (you'll forgive me for not having recced the gents!). Some of the loos even have open/close/lock buttons, so you don't have to struggle to lock the door with the standard 'twist' lock. Generally clean.

Staff

5

All staff were really nice - I must have said "Vous etes tres gentil" a dozen times!). They seemed genuinely keen to assist, and when we had a problem (the airline hadn't processed my request to take my electric scooter - a new request would take 48 hours to process and the next flight home wasn't for another three days - gulp) - I really felt like the airport staff were doing their utmost to help me. All staff were very patient with my stilted French and terrible accent, and seemed happy to switch to English to fill in the gaps as required. I did get on the flight (with scooter) eventually!

Anything else you wish to tell us?

Tannoy announcements were in both French and English. The airport website is pretty good, with loads of useful FAQs. See in particular https://www.toulouse.aeroport.fr/en/plan-your-trip/senior-or-prm

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