Overview

The accessible bedroom was NOT suitable for a disabled person. We booked an accessible room but the only things in it that were partially accessible were the toilet and wash basin. A bath, no matter how many grab handles it has, is not accessible IMO. The toilet did have a grab handle on the wall and a fold down one on the other side, which was fine, but it was too low, even for someone in a wheelchair who wants to slide over to it. Yes there was room to turn round in the bathroom, but because of that the bed area of the room was far too small. It was meant to have zipped twin beds. There was no zip, the beds were only 2'6" wide - 76cm max, and had the bare minimum of springs, plus they were very low. In order to fit the 'twin beds' into the room (pushed together) left so little room on either side of the beds that even my rollator did not have space to go down the sides. We had to push the beds right up to the wall on one side to make space for a wheelchair on the other side. The beds were the most uncomfortable I have ever had the misfortune to try to sleep in, and neither of us slept at all.

Transport & Parking

We traveled by car via M6 motorway. The stop off was on the way from NW England to Milton Keynes. Outside the Travel Lodge there was no space to park for a disabled person. We were told that 2 disabled spaces existed, but they are no larger than standard spaces and one is right next to a wall so you couldn't open the side door. And none-disabled people were parked in them. The surface of the car park was very rough, uneven and had pot holes. There was no lighting where we had to park either.

Access

The front door is accessible, no steps.

Toilets

There were grab rails but the loo was far too low even for wheelchair transfer.

Staff

Friendly and helpful staff, but they couldn't do anything about the room.