Humiliating
1
1
Date of visit: July 2019
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Bad
Staff were humiliating, patronising, ultimately did not care at all. I was given a seat at the top of three rows of seats that involved climbing across people and up stairs. On the way out I was sent down some pitch dark wet steps which took me around 40 minutes to get down. Their emails to me were basically bullying. Absolutely horrible experience.
Disabled Access In and Around
Bad
Parking & Transport
Average
Accessible Toilets
Bad
Staff
Bad
