no disabled access for live shows
1
1
Date of visit: November 2016
I have experience of challenges around: moving around
Overall Rating
Bad
there should be dedicated priority seating for disabled people! I booked tickets to a comedy show and emailing and filling in an online form didn't help, add I got ignored. yes no responses from their so called customer service. I I called and asked about disabled seating for the Billy Connolly show. I was asked "can she transfer" when asking about starting for my Mother - currently wheelchair bound. I am so appalled at this
Disabled Access In and Around
Poor
there was a ramp
Parking & Transport
Bad
parked in the John Lewis car park
Accessible Toilets
Average
didn't use the toilet so can't really comment
Staff
Poor
not really very helpful tbh
Additional Information
improvements such as making profit seats available to the disabled is a must, I not punishing them and vanishing them to other sections, or indeed other venues.
