Excellent room facilities, pool could do better
4.5
4.5
Date of visit: April 2019
I have experience of challenges around: moving around
Overall Rating
Excellent
Had a two night stay here. The accessible room was one of the best I've stayed in. The room is really big, with lots of room to move around. Unlike a LOT of hotel rooms, there was a wide enough passage way to the door, which enabled my husband to open the door, and me to pass him. The accessible bathroom was huge with a wet floor shower, adequate rails etc. The whole hotel was fully accessible and staff offered help, eg at the breakfast buffet, but without being pushy. The one let down was the pool, which doesn't have a hoist. There are graded steps for those that can manage. The disabled changing room, doubles as a family room. It is a very odd set up. There is one large room, with a bench, and lockers. This is open from reception, and through to the pool. So several different groups can use it at once. Leading off of this is a toilet in a separate cubicle, and two, very large wet floor shower rooms, all of which lock. However, this means you have to shower and dress in the shower room, and the entire floor is soaking wet. Gave it a miss in the end.
Disabled Access In and Around
Excellent
Good throughout the hotel, except in the pool. There is no hoist in the pool. There are graded steps in, which have a rail. There is a disabled shower in the pool but it's a bit of a weird set up. I suppose you could go back to your room to get dressed.
Parking & Transport
Excellent
Easy to drive there and lots of free parking. It is level from the car park, into the hotel. Not sure about public transport
Accessible Toilets
Excellent
Large accessible toilet in the reception. Plenty space to move around.
Staff
Excellent
Staff were helpful but not pushy
Additional Information
The entire lower area is on one level, with a lift to the upper floors. Plenty of space to move around the entire hotel. One of the best accessible rooms we have been in with lots of space and a huge bathroom, with wet floor shower. Easy access to Glasgow by car, taxi. Nice quirky decor. And there tons to do in Glasgow
