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    Vindolanda

    Hexham

    Good but not great

    3.5

    Date of visit: May 2022

    I am a disabled person. I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    Staff very helpful and we got off to a good start with a pathed route around the dig but then it got steep and there were cinder paths. My mobility scooter cut out numerous times and had to be reset, luckily I was not on my own! The dig itself is gravel and although well trodden in places I still got stuck and had to turn around, again with help! The cafe & museum is out of reach as so steep going down I could chance it. My husband went down on his own which made me feel low. The incline coming back from the dig was so steep my scooter lost control and I went hailing down and only the grass stopped me - very frightening. Sad coz it was a fantastic weather day and I missed out on lots 😔

    Disabled Access In and Around

    Rating Emoji

    Average

    Easy to get into reception and as I said above starts well but needs much improvement. I know it’s an historic site but things could be added to be more inclusive.

    Parking & Transport

    Rating Emoji

    Good

    Not many disabled spots and these had all gone when we arrived.

    Accessible Toilets

    Rating Emoji

    Bad

    They were down in the cafe and no physically disabled persons could get down to them so a bit pointless

    Staff

    Rating Emoji

    Excellent

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