Highly Recommended
5
5
Date of visit: September 2022
I am a carer or friend of a disabled person. I have experience of challenges around: moving around and understanding.
Overall Rating
Excellent
This was my 2nd stay at Vindomora Lodges with my wife who has dementia and can no longer communicate or is unable to walk or do any personal actions. The Lodges are well looked after and very clean there is a portable hoist that fits onto a rail in the bedroom and also can be used to assist someone into the hot tub with another rail running above it. The hot tub is maintained to a very high standard. There is a disabled shower with a shower chair and there is plenty of room to manoeuvre a wheel chair around the lodge. The only problem I have encountered is the fact my wife needs a profile bed with a high risk matress. I have managed to hire a bed for both the stays but there is a set hire of between 10 to 14 nights so for 4 nights I've had to pay out over £500 on rental costs which is steep when you can buy a bed and high risk matress for about £2200. Craig the manager and other members of stay are very helpful and I would recommend a stay here you won't regret it
Disabled Access In and Around
Excellent
For my needs the lodge was ideal but others with disabilities like hearing or sight might need more equipment fitted.
Parking & Transport
Excellent
You need a car to get here there us a bus service on the main road but a hill up to it. I used my car and parking is outside the lodge
Accessible Toilets
Average
There is a disabled toilet but no rail if you need to use the hoist
Staff
Excellent
Craig the manager is very helpful and I would recommend you talk to him about any questions
Additional Information
I plan visiting on two occasions next year
