W H Smith, Nailsea Crown Glass Plaza
4
4
Date of visit: June 2019
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Good
W H Smith is generally accessible throughout, with level entrance. Front doors are automatic, and 1400mm wide. Till height is 1000mm, with a side writing ‘desk’ at 820mm. Induction hearing loop available at the till. No Braille aids but they have a magnifying glass. No seating available. Staff are friendly and will shop for customers who find it difficult to move around. Review posted by Nailsea Disability Initiative.
Disabled Access In and Around
Good
W H Smith is generally accessible throughout, with level entrance. Front doors are automatic, and 1400mm wide. Till height is 1000mm, with a side writing ‘desk’ at 820mm. Induction hearing loop available at the till. No Braille aids but they have a magnifying glass. No seating available. Staff are friendly and will shop for customers who find it difficult to move around.
Parking & Transport
Average
Crown Glass Plaza has disabled parking in its car parks. The nearest is the Council owned parking approximately away near Waitrose on Link Rd approximately 150m away. The nearest train station is Nailsea & Backwell which does not have disabled access.
Accessible Toilets
0No loo. Nearest disabled toilet is at Costa Coffee.
Staff
Good
Very helpful
