Overview

Overall this railway has been well adapted to allow easy access for people with disabilities. Lifts and automatic doors have been put in place to ensure access to all areas of the train station. The train station itself is in a very central location within the city of York and is directly opposite a taxi rank, bus station and an area for disabled parking.

Transport & Parking

Public transport is easily accessible from the railway station with a taxi rank and a bus stop directly opposite. There are also disabled parking spaces are available just outside the station.

Access

Access to the railway itself is provided by automatic doors, lifts are in place within the station to allow easier access to all platforms.

Toilets

Wide electronic doors allowing access to the toilets are manually operated by a large button placed just below waist height, allowing easy reach for wheelchair users.

Staff

Although there did not appear to be staff on any of the platforms, It was easy to locate helpful members of staff in the ticket office and at the help and information desk.

Anything else you wish to tell us?

The railway station also has designated seating specifically for disabled , allowing seats even when the station is busy.