We're recruiting! Could you be our Volunteer Lead?

About us

We are Euan’s Guide, the award-winning disabled access charity making it easier for disabled people to find places to go. At the heart of the charity is our disabled access review website – www.euansguide.com – where disabled people and their friends, families and carers can find and share disabled access information.

We also run the UK’s largest and longest-running Access Survey, and our Red Cord Card campaign has made tens of thousands of accessible toilets across the UK safer for disabled people.

We are an ambitious charity with a strong focus on technology, which means Euan’s Guide sits in a unique position – combining the pace and innovation of a tech start-up with the values and purpose of a charity. There is no ‘typical day’!

We have ambitious plans to grow and have secured funding for a Scotland-based Volunteer Lead to work with us until the end of March 2027.

The role

Volunteering is at the core of everything we do. We are now looking for a Volunteer Lead to help us take our volunteering programme to the next level.

This is a strategic, fixed-term role focused on reviewing and overhauling Euan’s Guide’s volunteering infrastructure across Scotland. Rather than just delivering activities, this role is about building the systems, pathways and frameworks that will allow our volunteer programme to grow sustainably, deepen its impact and extend its reach into rural and remote communities.

You will work closely with our two existing Volunteer Co-ordinators and across the wider Euan’s Guide team, including our Comms, Tech and Impact colleagues. You will report to our CEO.

This is an exciting opportunity to make a real and lasting difference to how disabled people across Scotland can access the information they need to live independently and participate fully in society.

What you will be responsible for

Strategy and planning

• Auditing existing volunteer recruitment, onboarding and support processes to identify gaps and opportunities
• Developing and embedding a new, scalable volunteering strategy that increases the capacity and reach of our volunteer base

Growing and developing our volunteer base

• Recruiting new volunteers across Scotland, with a particular focus on rural and remote communities
• Designing and implementing a structured ‘Volunteer Journey’ that enables volunteers to grow from active disabled access reviewers into more engaged roles within the charity including Ambassadors and members of the Euan’s Guide Advisory Group
• Working with Volunteer Co-ordinators to deliver training and support to new and existing volunteers
• Supporting the distribution of Red Cord Cards through our volunteer network, helping make accessible toilets safer for disabled people

Expanding geographical reach

• Establishing effective, high-quality volunteering processes in major Scottish cities before scaling those methods into rural and remote communities
• Identifying and addressing coverage gaps where disabled people currently have little or no access to trusted disabled access information

Impact and evaluation

• Measuring and reporting on key outputs as part of our impact framework
• Contributing to project reports and funder updates as required

Resources and communications

• Involvement in producing organisation and volunteer resources such as handbooks, welcome kits and digital content
• Ensuring materials are available in accessible formats including large print, audio and Easy Read
• Representing Euan’s Guide at partner and stakeholder events and contributing content to partner publications and communications

Skills and experience

We know that the ‘perfect candidate’ rarely exists on paper. If you think you can bring something special to Euan’s Guide, we encourage you to apply even if your experience does not precisely match every item below.

What you will bring to this role

• Demonstrable experience of developing, managing or significantly improving a volunteer programme, including strategic thinking and planning
• Passionate about access and inclusion
• Strong organisational skills with the ability to plan, prioritise and deliver against targets in a fast-paced environment
• Excellent communication skills, including the ability to produce content in a range of formats for different audiences
• Strong interpersonal skills and experience of building relationships with diverse stakeholder groups including volunteers, funders, charities, partners and community organisations
• Ability to work on your own initiative, recognise opportunities and find creative solutions to challenges

Desirable skills and experience

• Experience of working in the Scottish third sector or with Scottish communities

• Experience of reaching rural, remote or underserved communities

• Experience of working with CRM systems or volunteer management platforms

• Knowledge of accessibility standards and inclusive communications practice

• Personal lived experience of disability

• An understanding of the Social Model of Disability

• An understanding of GDPR and data protection principles

Additional information

• This is a new role and we have funding for one full-time position (37.5 hours per week), fixed term until the end of March 2027. The role is made possible by funding from The Scottish Government’s Improving Access Fund
• Salary: £32,000 – £35,000 pro rata, dependent on experience
• Flexibility is important to us at Euan’s Guide. If the standard 9 to 5 does not work for you, talk to us and we can discuss how we can be flexible.
• We are based in Edinburgh, but that does not mean you have to be! Wherever you are based in Scotland, we welcome your application. There will be times when we bring the whole team together at our HQ in Edinburgh and we would expect you to be able to travel there.
• This role will involve travel across Scotland, particularly to rural and remote communities.
• Applicants must have the right to work in the UK.

Euan’s Guide is committed to being an inclusive employer and encourages applications from under-represented groups of people including disabled people, Black, Asian and minority ethnic backgrounds, LGBTQ+ people, people with experience of the care system, non-graduates and first-in-family graduates.

Application process

Questions and more information

We have put together a Frequently Asked Questions document to help with your application and will update it regularly. If you have further questions, please get in touch with us at hello@euansguide.com.

How to apply

Please submit your application via our application form. You can upload documents, type your responses directly into the form, or share links to video or audio applications. If you would prefer to apply via another method, we are happy to accommodate.

Please submit applications via our Application Form

Please also complete our Equality and Diversity Monitoring Form. This will be treated as confidential and will be separated from your application.

We are an inclusive employer. If there is anything we can do to support your application, please get in touch.

Interview process

We are keen to appoint as soon as possible. It is planned that interviews will take place in April and May 2026. We may begin reviewing applications before the closing date, so we would encourage you to apply early if you can. Candidates invited for interview will have a choice of in-person or remote interview formats, and any other support required. We will reimburse travel expenses for interviews where required.

Joining the team

• Successful candidates will have access to flexible working as standard.
• On joining, all team members receive a full induction.
• As a team we test and choose our digital tools based on digital accessibility, but are always happy to find new ways to work.
• Reasonable support and adjustments will be made to cater for specific needs and requirements, ensuring there are no barriers to employment. This includes support with a claim to Access to Work.
• Where agreed travel, accommodation or subsistence expenses are incurred, we have made provision for Carer and PA expenses.

Closing Date for Applications - Friday 24th April 2026