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    Ace

    London

    Zero stars - I was unable to get inside

    0

    Date of visit: July 2017

    I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

    I use or have experience of: disabled toilet

    Picture of Ace, London

    Overall Rating

    Rating Emoji

    Bad

    There is a big step up into the shop. There is no ramp or other device to allow a wheelchair user to enter the shop. I was unable to get into the shop. Zero stars.

    Disabled Access In and Around

    0

    There is a big step up into the shop at the entrance. I thought the people running it would have had the understanding and sense to obtain a portable ramp to allow access for wheelchair users. I sent my friend inside to enquire. No, no ramp. I was unable to get inside the shop. Zero stars.

    Parking & Transport

    Rating Emoji

    Poor

    Lots of buses serve the area, but the nearest tube station, Clapham Common, is crassly inaccessible, reachable only via steep flights of stairs.

    Accessible Toilets

    0

    I didn't find out because I wasn't able to get into the shop.

    Staff

    0

    Zero stars - for failing to provide step-free access into the shop.

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