Acorn House Veterinary Surgery

Overall rating

About

We are a mixed (mainly small animal) veterinary practice in a residential area on the edge of Bedford. We offer a very high standard of veterinary care with full hospitalisation facilities for dogs, cats and small pets with a veterinary nurse on site and a veterinary surgeon on call 24 hours a day. We have a substantial, purpose built, modern building. Our staff have received additional training in disability awareness and customer care and we look forward to welcoming new clients and their pets to our practice.

Reviews

Overall rating

(1 review)

Overall rating breakdown

5 1
4 0
3 0
2 0
1 0

Access (avg.)

Parking (avg.)

4.5

Toilets (avg.)

4.5

Staff (avg.)

davidd

Feb 2016

Vet visit with assistance dog

Good access for wheelchair, automatic doors, disabled loo. Lovely staff - very welcoming to me and my assistance dog, dedicated disabled parking. A pleasure to visit and the best facilities I have experienced at a vets' practice.

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Disabled Access Information for Acorn House Veterinary Surgery

Disabled Access at Acorn House Veterinary Surgery

• Main entrance on the ground floor via a wide concrete ramp with solid handrail . External door is opened by pressing an assisted access wall control button. •Automatic door opening into the waiting room (same level) •Large, open waiting room with wooden seating and ample space for wheelchairs. . The reception desk is low level and easily accessible for wheelchairs .Non-slip, smooth, level medical flooring •The area is evenly and well-lit with overhead lighting from fluorescent lights and a great deal of natural light.

Accessible parking at Acorn House Veterinary Surgery

Large private car park accessed directly from the street with parking for 10 cars and a dedicated disabled parking space adjacent to the main entrance with additional space. The car park is flat and the surface is smooth tarmac.

Dedicated on-site parking

On-site accessible parking bays are available within 50 metres of the entrance.

Toilets features at Acorn House Veterinary Surgery

Wide, step free access directly from main waiting area. Large, uncluttered space. Grab rails.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.