Great staff and premises - a few access tweaks needed
4
4
Date of visit: February 2026
I have experience of challenges around: accessing toilets, dexterity or coordination and moving around.
Overall Rating
Good
Lovely place, delightful staff.
Disabled Access In and Around
Excellent
Nice flat shiny floors for whizzing about on.
Accessible facilities: Lift to all areas
Parking & Transport
Average
I travelled to this place by taxi
There's a ramp to get into the building at the front on Queensferry Road. Unfortunately a bike lane has been put in and the bollards etc delineating it mean that a taxi can no longer stop beside the kerb (thus avoiding having to get up said kerb). I couldn't see a dropped kerb anywhere. Lucky for me, my taxi driver had had his spinach and he lifted me and my trusty scooter up on to the pavement. Aderans is down on the Garden Level (Orchard Brae Avenue), where there is level access in to the building - a driver would just have to buzz the security buzzer and they'd open the gates. So get your taxi to drop you off/pick you up there and it'll be less hassle.
Accessible Toilets
Good
I used the loos both upstairs at Reception level and on the Garden Level (purely for the purposes of this review, of course...). Both were spacious with good grab rails. Although both had red cord alarms, both were tied up. But I've reported that, so hopefully they'll sort it out. Both loos were in a 'toilet' area within the building, and some of the doors were pretty heavy.
Facilities: Accessible toilet
Staff
Excellent
Friendly, knowledgeable, no pressure selling.
