Accessible if not travelling alone
4
4
Date of visit: June 2026
I have experience of challenges around: accessing toilets, hearing and moving around.
I use or have experience of: disabled toilet, hearing aid or cochlear implant, wheelchair
Overall Rating
Good
I’m a full time wheelchair user who cannot stand, and I came here on my honeymoon. Great wee place, wonderful food and dog friendly. There and two pools both with a hoist and good changing facilities if you want to swim or use the spa. The room we stayed in was very accessible for me though I didn’t shower. Unfortunately there were no red cords anywhere.
Disabled Access In and Around
Good
All the disabled rooms in the hotel are on the ground floor and there’s no stairs at all to get into the building. Great when you have a dog to let out to wee also!
Accessible facilities: Single-level venue, Step-free entrance, Step-free access to most areas
Parking & Transport
Good
I travelled to this place by personal vehicle
There are 3 EV chargers with I could have accessed if I needed to. The disabled parking was plentiful, but not ideal for a side-entry lift like I have as there were only cross hatches on one aide
Accessible facilities: Dedicated on-site parking
Accessible Toilets
Average
The toilets were all useable for me: transfer bars on one side; space beside the toilet and under the sink; lowered mirror: shower seat. Ideally it should have a fold down bench not a free standing stool that can top over. I wanted another grab rail in the bathroom by the toilet to feel safe referring alone. I also noticed Auchrannie did not have ANY red cords anywhere! This is the only reason they’re getting a lower rating.
Facilities: Accessible toilet
Staff
Good
Staff are lovely and very helpful.
Additional Information
In general, it’s clear disabled people have been asked about access when upgrading the hotel and building the ASPA spa. There’s lots of little touches that aren’t spec but are really nice to have - HOWEVER the lack of red cords anywhere in the hotel is seriously concerning. There is an assumption that if you’re in the Auchrannie in a wheelchair you are not travelling alone.
