Balans Soho Society

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Balans Soho Society

60-62 Old Compton Street, London, W1D 4UG, United Kingdom | 020 7439 2183 | Website

squirrelpot

224

328

No welcome for wheelchair users here - zero stars

3 likes

Visit date: September 2016

This review is especially helpful for those who have or use the following: Powerchair

Overview

There is a step at the entrance. The restaurant has no wheelchair ramp. I was not able to get in. Zero stars.

Transport & Parking

There are no step-free stations nearby, though Tottenham Court Road station may be step-free some time in late 2016. Several bus routes will drop you nearby in Shaftesbury Avenue or Charing Cross Road.

Access

There is a step at the entrance. The restaurant has no wheelchair ramp. I was not able to get in. Zero stars. See my picture below.

Toilets

The restaurant does not have an accessible toilet. Zero stars.

Staff

The staff told me they don't have a wheelchair ramp and they don't have an accessible toilet. They did not seem to feel that these were important problems. Not impressed.

Anything else you wish to tell us?

It is extraordinary and disgraceful that a restaurant as popular and well-known as this one, in such a busy and vibrant area, should ignore its legal obligations to wheelchair users - obligations which have existed since 1995. There has been plenty of time to make the necessary adaptations but Balans has not bothered.