Hearing Loop Review - Barclays Bank, Regent Street, Swindon
2
2
Date of visit: January 2015
I have experience of challenges around: hearing
Overall Rating
Poor
This review focuses on hearing loop acceptance and awareness as part of the Hearing Link "Let's Loop the UK" project.
Disabled Access In and Around
Poor
Signage is poor. Seven permanent loops are installed, seven were working. Signs on desks but most covered or hidden behind PC's. Customers would have to ask for loops to be switched on. Not kept on all the time as manager said they would use too much power. Manager helpful but staff member seemed unaware
Accessible Toilets
0I don’t know whether or not there was an accessible toilet.
Staff
Poor
Manager helpful but staff member seemed unaware
