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Hearing Loop Review - Barclays Bank, Regent Street, Swindon
Visit date:
This review is especially helpful for those who have or use the following: Hearing Aid
Overview
This review focuses on hearing loop acceptance and awareness as part of the Hearing Link "Let's Loop the UK" project.
Transport & Parking
Access
Signage is poor. Seven permanent loops are installed, seven were working. Signs on desks but most covered or hidden behind PC's. Customers would have to ask for loops to be switched on. Not kept on all the time as manager said they would use too much power. Manager helpful but staff member seemed unaware
Toilets
I don’t know whether or not there was an accessible toilet.
Staff
Manager helpful but staff member seemed unaware
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