A very happy experience and great food
4.5
4.5
Date of visit: May 2015
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet
Overall Rating
Excellent
Easy access, great food, friendly staff, and a good accessible toilet
Disabled Access In and Around
Excellent
Use the side entrance. The main entrance leads to a stepped area and is not suitable for wheelchair users. The side entrance leads to a level area with plenty of seating. Very easy to get in and manoeuvre around the restaurant.
Parking & Transport
Average
Balham Railway Station is nearby and has a lift - very accessible for wheelchair users. Balham Tube Station is nearby and is totally INaccessible for wheelchair users.
Accessible Toilets
Poor
The accessible toilet would have got five stars, but the red emergency cord is set in a corner of the ceiling, out of reach of anyone who might need it, and what's more it had been tucked behind a bin. Very thoughtless.
Staff
Excellent
Lovely friendly staff, helpful, patient, professional.
Additional Information
If you have the outstandingly delicious pork spare ribs you will not need to eat for the rest of the day and quite likely most of the next day.
