Ramp needed for Central Line
4
4
Date of visit: April 2026
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
Bond Street Station is connected to the Central Line, Jubilee Line and Elizabeth Line. There is step-free access to all of these lines. For step-free access to the Elizabeth and Jubilee Lines, there are lifts and step-free boarding providing step-free access from street to train. No boarding ramps are required to board these services. For the Central Line, due to a large gap between the train and the platform, a boarding ramp is required for anyone requiring step-free access on and off any Central Line trains. There are a number of different entrances and exits to this station. There is lots of signage throughout which provides clear directions on where each line is located within the station.
Disabled Access In and Around
Good
There are a number of different entrances and exits to this station, some only have stairs available. The best entrance for the Elizabeth Line is located on the corner of Weighouse Street and Davies Street. This entrance provides access to the Elizabeth Line via one lift. There are escalators as well. You can also use this entrance for the other lines as the lift also stops at an interchange level where you can then access lifts to the platforms for the Jubilee and Central Lines as well. The other entrance on Marylebone Lane provides access from the ticket hall to an interchange level where you can then also access the lifts to the Central and Jubilee platforms. The ticket halls all have ticket barriers and there are wider ticket barriers available for those with mobility aids, assistance dogs, children, prams, luggage, etc. The lifts in the station have tactile buttons and also have Braille on the buttons. In some of the lifts there are also labels by the buttons which tell you which level to go to for each different line. The lifts also have grab rails inside them. The Elizabeth Line platforms have glass walls at the edge of the platform which means there are no exposed parts. The doors along the platform align with the doors on the train. There is technically step-free access along the whole platform. However, there are some doors in the middle of the platform which are marked with blue stickers that have wheelchair symbols on them. This indicates the best place to board for step-free access. This is especially important if you are requesting assistance of any kind when boarding or disembarking as the station staff will let your destination know whereabouts you are on the train. Another reason it can be helpful to board here is there are some wheelchair spaces here that have lowered passenger alarms. The Jubilee platform doesn’t provide step-free access along the whole platform. There is a section of the platform that is raised to be the same level as the train. This area is also identified with an overhead sign with symbols for step-free boarding. When using the Jubilee Line, there may be other stations with blue wheelchair markers on the floor or the glass barriers by some of the train doors. It’s important to board at these points if you require step-free access as these boarding points then align with the raised sections at stations like this one. The rest of the platform has a large step and gap between the train and the platform. The platforms all provide seating at various points along the platforms. There were occasionally some in some of the walkways as well, for example, near lifts. Most had backs and armrests; some of them were more like benches, without backs but they were placed against a wall and so the wall provided some back support. There were also circular help points all around the station and along the platforms. These are points that can be used to speak to station staff, for example, if you need to request assistance, or for alerting of an emergency or fire.
Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Good
I travelled to this place by train
There are three lines that pass through Bond Street Station: The Central Line provides eastbound services to Grange Hill, Hainault, and Epping, and westbound services to West Ruislip and Ealing Broadway The Jubilee Line provides eastbound services to Stratford and westbound services to Stanmore The Elizabeth Line provides eastbound services to Abbey Wood and Shenfield, and westbound services to Reading, Heathrow Terminals, and Paddington. About 200 metres away from the station, on Oxford Street, there are bus stops opposite each other on either side of the road. From the stop called Oxford Street/John Lewis (Stop OR) you can get the buses 7, 94, 98, 139, 390, N7, N98, N113, N137, and N207. From the stop Oxford Circus Station/John Lewis (Stop OF) you can get the buses 94, 98, 139, 390, N98, N113, and N207.
Staff
There were staff located at the ticket barriers in the ticket halls. If you needed someone to help, for example with assistance boarding or calling ahead to request assistance at your destination, there were help points regularly placed throughout the station which you could use to speak to station staff.
