New favourite spot
5
5
Date of visit: October 2026
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Excellent
This is an excellent spot in the Queen Elizabeth Olympic Park which seems to have really thought about accessibility. The doors all have buttons to open them automatically, although they were propped open when I visited as it was nice and warm. They had two accessible toilet and a Changing Places toilet. There were different types of seating available, inside and outside, and some even had plug sockets available around them to charge devices. There's a great selection of food and drinks and the staff were really lovely.
Disabled Access In and Around
Excellent
I was really impressed with the accessibility of this café. The doors were propped open when I visited as it was a really warm day. But they also had buttons inside and outside to open the doors automatically. There was a small lip as you crossed the entrance. The counter to order and collect drinks had a lowered section where you order and pay which was really helpful. The seating inside was mainly moveable tables and chairs but at the back there was some bench seating against the wall. These seats also had plug sockets beneath the seats to charge devices. Outside there were lots of benches to sit on and some had parasols. The flooring throughout the space was really smooth. Signage for toilets was easy to spot and follow. They also had a private space for hire which also had buttons to open the door automatically.
Accessible facilities: Single-level venue, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Average
I travelled to this place by walk or wheel
There isn't much in the way of parking around this area. The closest parking spots will be the car parks that are attached Westfield shopping centre.
Accessible Toilets
Good
There were two accessible toilets and these were opened via a sensor next to the door. So you waved your had over the sensor and it would open the door automatically and the door opened outwards. If someone was inside the sensor would be red and unable to open the door. Inside the toilet there was another sensor, you would wave you had once to lock the door from the inside, and then wave again when you were ready to have the door unlocked and opened. There was space next to the toilet for a left-side transfer. There was a fairly large bin in the corner which obstructed the transfer space a little bit, but there was still a fair amount of space for a transferring. There were grab rails around the toilet, including one that could be raised and lowered. The flush was a lever with a rounded end and it was mounted on the cistern. It was placed on the same side as the transfer area so you did not have to reach across the toilet to use it. The toilet paper dispenser was placed on the wall next to the toilet. In front of the toilet was a small sink with a single tap. The tap was manually operated and had a long lever handle with an upturned end, which seemed like it could be operated with a fist or elbow. The tap twisted to control both the temperature and flow of the water. There was a grab rail on either side of the sink. Above the sink was a manual soap dispenser and a paper towel dispenser. To the right was an automatic hand dryer. Opposite the toilet there was a small colostomy shelf and a large mirror. There were also two coat hooks at different heights next to the toilet. The red emergency cord had been looped around one of the coat hooks when I first went inside and so I unlooped it and hung a Red Cord Card on it. The Changing Places toilet required a RADAR key to enter. It wasn't marked with a Changing Places symbol, just a regular wheelchair symbol. However, it was the only one that required a RADAR key. Inside it was a very large room with lots of space and the facilities you would expect. That included a adult-sized bench with shower facilities, a ceiling hoist, a privacy screen, a height-adjustable sink and a toilet with transfer space on either side. Unfortunately, it seemed that the bench was broken as it was incredibly close to the floor and the remote was unable to raise and lower it. The privacy screen also seemed a bit worse for wear and seemed like it was a bit unstable and possibly not able to stand without being leant against something like a wall. The other pieces of equipment seemed to be in good working order though. I was really impressed with the toilet facilities but just marked down slightly due to the tied up cord and broken changing bench.
Facilities: Red Cord Card, Accessible toilet, Changing Places toilet, Changing Places toilet with shower
Staff
Excellent
Really lovely and friendly staff
Browse nearby places
Lee Valley VeloPark
0.23 km
Stratford International Railway Station
0.42 km
Stratford Westfield Car Park A
0.43 km
Osprey Charging Station
0.44 km
Stratford International Car Park
0.47 km
Premier Inn London Stratford
0.49 km
Caffè Nero
0.57 km
Lee Valley Hockey and Tennis Centre
0.59 km
V&A East Storehouse
0.67 km
Copper Box Arena
0.70 km
Browse nearby places
Lee Valley VeloPark
0.23 km
Stratford International Railway Station
0.42 km
Stratford Westfield Car Park A
0.43 km
Osprey Charging Station
0.44 km
Stratford International Car Park
0.47 km
Premier Inn London Stratford
0.49 km
Caffè Nero
0.57 km
Lee Valley Hockey and Tennis Centre
0.59 km
V&A East Storehouse
0.67 km
Copper Box Arena
0.70 km


