Very helpful & friendly staff in this Dundee pub.
5
5
Date of visit: May 2019
I have experience of challenges around: moving around
I use or have experience of: powerchair, walking aid, wheelchair
Overall Rating
Excellent
This pub in near the city centre in Dundee, we were made very welcome & everything was done to make our visit enjoyable.
Disabled Access In and Around
Excellent
Straight off the street into the pub, no steps.
Parking & Transport
Excellent
Don’t know about parking Asia’s in my wheelchair & others were walking.
Accessible Toilets
Good
Toilet was in the bar area. Big enough to accommodate the wheelchair, had grab rails in appropriate places. Toilet was clean, easy to find & there would have been room for a carer if needed.
Staff
Excellent
The staff were exceptional, being friendly & very helpful. When we went into the pub we saw that the majority of the seating was at high tables, I was willing to sit in my wheelchair while my friends had a drink at the bar. However one of the bar staff asked members of the public to move seats so that I could sit at a normal table with my friends. Also when I went to the toilet they were there to open the door & see that it was closed before leaving me the same happened when I came out again. Everything was done with a smile & some chat - very impressive. Thank you.
Additional Information
The staff & it was an enjoyable couple of drinks , feeling that you were made comfortable with very little fuss.
