Small cafe on Smithbrook Kilns retail site
3
3
Date of visit: September 2019
I have experience of challenges around: moving around
Overall Rating
Average
There is access via a small and overly severe ramp at the door. Once inside access to lower level only (five or six tables). Disabled loo on the site about twenty metres away. Food was nice though a bit pricey for what it was and small choice for veggies.
Disabled Access In and Around
Average
From car park, proceed to brick arch past picture framer and jewellers. There are really high speed bumps so care needed. No drop kerbs to get onto pavement which is bricked and slightly uneven. Once through arch, Bricks is in corner to right. Ramp to door is very steep and needs re laying. Double doors have to be unbolted to get wheelchair through. Sadly staff did not help Carer. Level once inside. Could only access lower level though. Tables outside on brick terrace if warmer. Inside was incredibly warm and stuffy.
Parking & Transport
Average
Parking area as you enter the site - don't go into the car park on the left, look to the right by first retail units where there's a small sign saying 'no parking, deliveries or blue badge only'. There's only room for two cars here, badly marked, no spaces if there's a lorry already there. No dropped kerb. So not great!
Accessible Toilets
Good
Lovely radar key operated loo about twenty metres away. Is for whole site and obviously you need to exit cafe to visit it, hence point deducted.
Staff
Bad
Didn't interact to offer any assistance.
