Great experience
5
5
Date of visit: July 2025
I have experience of challenges around: moving around
Overall Rating
Excellent
Caernarfon Castle offers free entry to both disabled visitors and to their companions. As you would expect there are lots of steps and narrow spiral staircases. The venue has taken into consideration that a disabled visitor cannot access all areas hence it is free of charge to get in. It is however certainly worth a visit. Wheelchair users are able to enter the small museum, access all of the ground level area and a new glass lift enables you to reach the top of the Castle. Wheelchair users and those with limited mobility can reach the rooftop deck and enjoy the top of the King’s Gate tower. A great experience to be at the top of a castle. A first for the wheelchair users in our group! The views here are fantastic. There is also a cafe outside. Although a wheelchair user cannot enter the cafe due to steps (it’s very small in there anyway with only a few tables), there are grass mats outside the serving booth of the cafe where you can order (see photo). Plenty of tables and benches outside.
Disabled Access In and Around
Excellent
We think that considering the castle is extremely old, the access is as good as it gets for a 13th century castle. We are really impressed and hope further work can be done one day so the lift can go to the first floor one too!
Parking & Transport
Good
We came by car and parked in the town square in a blue badge space a short distance walk to the castle.
Accessible Toilets
Excellent
There is both a disabled toilet and changing places toilet.
Staff
Excellent
The staff could not be more friendly. Thank you! We had a great visit.
