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    Caffè Nero

    Edinburgh

    Semi-accessible coffee - a bit frustrating

    3

    Date of visit: June 2014

    I am a carer or friend of a disabled person. I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Average

    You can either access the coffee counter and small group of seats via the second side door on hope street (i.e. not the corner entrance), but the rest of the seating area is down a few steps. This can be accessed via the door on the corner of princes st and hope street. So if you had someone with you who was able to buy the coffee and manage the steps to bring the drinks down that would be ok, but if not you'd need to hope that one of the handful of seats on the upper level is free.

    Disabled Access In and Around

    Rating Emoji

    Average

    Parking & Transport

    Rating Emoji

    Average

    Limited parking options given its in the centre of town on Princes street (theres a small amount of on street parking in charlotte square). Lots of buses and trams stop near though.

    Accessible Toilets

    Rating Emoji

    Poor

    There is one advertised as being on the 5th floor but you can only get to the lift if you've accessed the store from the side entrance.

    Staff

    Rating Emoji

    Good

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