Good Coffee, if you could get in
0
0
Date of visit: April 2018
I have experience of challenges around: moving around
Overall Rating
Bad
Very disappointed in Cafe Nero with this one, there is a large step to the front door with no ramp access. If you are able to get in there is no disabled toilet and it is cramped, so people with visual impairments might find it difficult to get around. When I asked about an alternative entrance I was told that there was none and I could go to the other branch down the road. My personal opinion is that Caffe Nero have the best chain coffee, but it is very disheartening to see the lack of consideration given by the company with the design of this store. A ramp is now expensive.
Parking & Transport
0This is a city centre location so there is a number of car parks.
Accessible Toilets
0No accessible toilet
Staff
Excellent
The staff answered all questions that we had about accessibility. They can't be blamed for the oversight of head office management.
