Caffe Nero
2
2
Date of visit: September 2014
I have experience of challenges around: moving around
Overall Rating
Poor
There is a narrow door at the front of the store with two steps so not suitable for wheelchair access. There is another door to the side of the shop but this is not well highlighted and often the door is closed as the staff have forgotten to open it in the morning.
Disabled Access In and Around
Bad
There is no ramp to help gain access to the store and there is no indication as to how a disabled person would gain access unless having previously been before and being aware of the side door.
Parking & Transport
Poor
There is no parking directly outside the coffee shop but there is disabled parking at one of the car parks about 5 minutes walk away.
Accessible Toilets
0There are no accessible toilets. There are two toilets situated below the shop floor so customers are required to use narrow and fairly steep stairs to access them.
Staff
Good
Staff very helpful with bringing drink to table and always offer to shuffle furniture to make room
