Caledonian Sleeper - Inverness - London Caledonian Sleeper - Inverness - London

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Caledonian Sleeper - Inverness - London

1 Union Street, Inverness, IV1 1PP, United Kingdom | 0330 060 0500 | Website
5
3 likes

3

The New Caledonian Sleeper

3.5

2 likes

Visit date:

This review is especially helpful for those who have or use the following: Wheelchair, Powerchair

Overview

Not necessarily easy but perfectly possible. Do your homework and phone the booking office. I got a very helpful lady. Train staff overcame problems. I was travelling solo using an electric wheelchair. Kymco K-activ (for info NOT as a particular recommendation)

Transport & Parking

3.5

Euston UNDERGROUND does not have lifts. I 'walked' from St Pancras. I found the website difficult and so rang Caledonian Sleeper helpline - they were exceedingly helpful even when I had to change dates.

Access

3.5

Space is tight! A wheelchair user in accessible room J6 is isolated there as the corridors either way are very narrow. DO CHECK for yourself that I am right about this. Accessible room J2 is not isolated by narrow corridors. Again DO CHECK that I am right about this.

Toilets

3.5

I walked the two steps to the accessible toilets rather than attempt to manoeuvre in my wheelchair.

Staff

5

Everywhere I sought it the staff were helpful. There were problems but staff sorted them out very satisfactorily.

Anything else you wish to tell us?

Do contact the helpline and CHECK THINGS out. I travelled out of season and so the staff were able to provide alternative accommodation - what it would be like at a busy time I do not know. Prices vary throughout the year. I paid £35 each way for a wheelchair space (and automatically an additional carers seat) in the reclining seat area - although I ended up being upgraded both ways.

Photos

The accessible room with the double bed The accessible room with the double bed The isolated room can be seen with its door open.  the non-ensuite toilet is the right hand door nearest the camera If you can get to this carriage you can enjoy good company with other travellers The 'isolated' room.

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