Frustrating
2
2
Date of visit: August 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Poor
With a view of Kisimul Castle, this is up there with the most scenic EV charging facilities I’ve come across, but poor access marrs that a bit.
Disabled Access In and Around
Access is bad overall. There are no alternative formats in use.
Parking & Transport
Bad
I travelled to this place by personal vehicle
There are three EV charging points at the terminal: one 50 kW CHAdeMO, one 50 kW CCS and one 22 kW Type 2. This whole set-up is pretty terrible. Not only are there no marked bays, presenting a real risk of being boxed in, but the chargers are on a kerb, set back, inside a shelter (for the charger, not the user) and with bollards on either side, with the right-side one blocking access to the AC port on the right side of the unit. Cables are provided for the other charging types, but there is no support arm for either. If using a wheelchair, there is pretty much no chance of accessing the cables or the card reader from a seated height. If I was travelling solo, I'd have had no chance.
Accessible facilities: Electric Vehicle Charging
Accessible Toilets
There are gendered toilets and an accessible toilet in the nearby terminal building, though the accessible door was locked when I visited. I had to find staff to unlock it. More details can be found in my Castlebay Ferry Terminal review.
Staff
This facility is not staffed.
