Not the worst. but still not great
3
3
Date of visit: August 2026
I am a disabled person. I have experience of challenges around: a hidden impairment, accessing toilets and moving around.
I use or have experience of: changing places toilet, disabled toilet, hidden impairment, powerchair, toilet with hoist, toilets, walking aid, wheelchair
Overall Rating
Average
Located at the Leverburgh Ferry Terminal, these EV chargers are handy if you need to charge up before boarding the ferry or continuing your onward journey after arriving at the port. Whilst the two bays are clearly marked, the installation comes with a few common accessibility issues.
Disabled Access In and Around
Poor
There are two EV chargers across two bays, offering 50 kW CHAdeMO, 50 kW CCS and 22 kW Type 2 charging options. There are hatched markings at the rear of both bays and to the left of the first bay. If parking ‘correctly’, you might have trouble moving around your vehicle if you are using a mobility aid. On our visit, a charging car was parked over the hatched markings to the side. I got the impression this was more to do with access issues and poor parking, but I am just guessing. Both chargers are raised on a kerb and set back, with bollards to either side of each machine. The kerb raises the chargers, making it difficult to reach the cables and card reader from a seated height. The cables have no support arms
Accessible facilities: Single-level venue, Step-free entrance
Parking & Transport
Average
I travelled to this place by personal vehicle
Whilst there is only one accessible parking space, the parking and transport facilities are quite good. There are additional standard spaces and two EV bays. There are three loading lanes for the ferry, but no bus stop, as far as I could see.
Accessible facilities: Electric Vehicle Charging, Dedicated on-site parking
Accessible Toilets
There is a toilet at the terminal - this of course is separate to the EV charging, so I won't apply a rating here as it will affect the overall score. This toilet is for use by everyone, it just happens to be accessible too. The door opens outwards and does not require a RADAR key. The door is secured from the inside by raising the handle. The toilet pan has a soft backrest and matching white grab rails on either side. There is a shelf above the toilet, though toilet paper is stacked on this in a pyramid shape, meaning it cannot be used for anything else unless you move the rolls. There is space for a right-side transfer but it is tight due to the bin in the space. The flush is set back on the wall and raised, and due to the boxed-in section to the rear of the pan, it is further away than it should be. I expect some wheelchair users will have difficulty reaching it. The sink has a small basin and lever-style mixer tap. There is a single rail to the right of the sink and a mirror above, which is too high for its purpose. There is no emergency cord, which is both frustrating and dangerous. There is space for a manual wheelchair or powerchair user but scooter users may have difficulty.
Staff
This facility is not staffed.
