Good food and a changing places toilet
4
4
Date of visit: July 2020
I am a disabled person. I have experience of challenges around: hearing and moving around.
I use or have experience of: hard of hearing, hearing aid or cochlear implant, mobility scooter, powerchair, walking aid, wheelchair
Overall Rating
Good
Been twice this week for coffee and cakes, having been many times in the past while on holiday in the area. Improved recently by the addition of a changing places toilet.
Disabled Access In and Around
Excellent
Flat entrance and gentle ramps throughout
Parking & Transport
Excellent
Plenty of blue badge spaces at the entrance.
Accessible Toilets
Good
The recent addition of a Changing Places toilet is good. However it's locked and a radar key doesn't work. You have to go through the shop to the till to borrow a key, the leave out the exit, return through the entrance to get back to the toilet. The lock is very stiff so I then had to find someone to unlock and relock it. Once inside it was great. It should either not be locked, be radar key compatible or have a doorbell to alert staff to bring the key.
Staff
Good
Available and moved out of the way to maintain 2m distance. Some catering staff wore visors rather than masks which isn't so safe.
