Space is at a premium
2.5
2.5
Date of visit: April 2021
I have experience of challenges around: moving around
Overall Rating
Average
A nice farm shop , with a good range of products including some for pets and gardens. Challenged by a lack of clear space to navigate the shop if you are using a scooter or wheelchair , although the staff will kindly move things to assist if they can.
Disabled Access In and Around
Poor
Its step free access inside the store although i think there is a single step between the food area and the pet and garden area. There is clear signage showing a one way system round the store. The real challenge is some very tight spots where getting a scooter round was impossible. In fact I could only access one aisle of the food section before having to come back the way I went in. Staff were very nice and offered to move stuff but this would not be one I would return to simply because it doesn't allow me access all round the store with any ease. A real shame.
Parking & Transport
Average
There doesn't seem to be designated disabled parking slots but there is a fair sized parking lot. Its not tarmac and has a slope and is a little uneven in places. My scooter coped quite well though .
Accessible Toilets
Poor
There is an accessible disabled toilet in the car park accessed by a ramp and it looked like it needed a Radar key. I didn't use it because half the ramp was covered in a pile of fallen rotting leaves that in wet or frosty weather might have been a real trip hazard. A good sweep would solve this issue easily.
Staff
Excellent
The staff were lovely, friendly and helpful.
Additional Information
You must take a mini trolley with you to go round the store which would have been an issue had I been on my own. The front door is not automatic so you would need someone to notice you needed assistance if you were in a wheelchair or on a scooter. The products in the store were lovely with a range of fresh and frozen food and some lovely treats. This is a Farm Shop to visit if you can walk round unaided , its not for wheeled users.
