Red carpet treatment
5
5
Date of visit: July 2015
I have experience of challenges around: hearing, moving around and seeing.
Overall Rating
Excellent
We attended an event with about 10 people (two wheelchairs, one mobility scooter) plus PAs and we were very impressed with the welcoming attitude from the front of house staff at the theatre. We felt like getting the red carpet treatment, the performance was delayed and we were kept updated about it, some space in the café allocated to us so that we can wait together. Also, we got access to the auditorium before the rest of the audience, staff pointed out lifts and helped with guiding us through the crowd, putting the mobility scooter away etc.
Disabled Access In and Around
Excellent
Parking & Transport
Average
A number of buses stop right in front of the theatre (going into town) or close by (out of town). Parking is slightly more challenging
Accessible Toilets
Excellent
I saw or saw signs to an accessible toilet but didn’t use it.
Staff
Excellent
Staff were providing an outstanding service - with a smile!
