Churchill Theatre

suse61

17 Jun 2022

Refreshment nightmare

0.5

0.5

Date of visit: June 2022

I have experience of challenges around: a hidden impairment

Overall Rating

Bad

The theatre kindly sent out a “ preparing for your visit” email which contained an opportunity to book refreshments which would be delivered to our seats - fab I thought - so I ordered interval drinks - having paid the confirmation email said that drinks could be collected from “ the Circle Foyer” - I ( wrongly) assumed that as we had circle seats, this would be the immediate area beside the Circle seats entrance -WRONG- the pre-ordered drinks were in the BASEMENT area - requiring walking down three flights of stairs and back up again, being disabled - this nearly killed me! Had I known that there was a bar in the circle foyer I would not have bothered. The stairs down to your seats are also steep and deep so choose seats carefully if you have limited mobility. We parked in the Glades as we could not find blue badge parking any closer - quite a trek back afterwards - really not a theatre for the disabled in my opinion.

Disabled Access In and Around

Bad

Parking & Transport

Bad

NO blue badge parking close by - if you park in The Glades it is quite a trek back through a deserted mall

Accessible Toilets

Bad

Staff

Average