City Hall tram stop
4
4
Date of visit: September 2025
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Good
The City Hall tram stop is located behind Sheffield City Hall and has two stops, one for each direction. They aren’t directly opposite each other but you are able to see them from each stop. So, if you found the stop but it was in the wrong direction you would be able to see the other stop on the opposite side of the road. It was fairly quiet when I was there as it seemed like it was slightly further away from some of the more central tram stops, such as Cathedral and Castle Square. The stops are on elevated parts of the pavement, which means the pavement is level with the trams once they arrive. There was a small sheltered area that had information boards and some small benches to sit on. The edges of the stop had painted yellow lines and were also marked with tactile paving. There was additional tactile paving which went in the opposite direction to that marking the edge of the stop. These aligned with the most accessible doorways of the tram when it pulled in. There was a digital board which told you which trams were expected along with approximate wait and arrival times for each one. There was a clear sign with the tram stop name on each end of the raised area and these had bins beneath them too. Once the tram arrived, there was a small gap and lip to board but I found this still manageable with my wheelchair’s castor wheels and didn’t have any problems.
Disabled Access In and Around
As the pavement is raised to be the same height as the tram doorways, there are small ramps on each side of the tram stop. These aren't steep and are manageable to get up and down. There is tactile paving to signify both the edge of the platform and the best places to board the tram. There is a small gap between the tram and the pavement when the tram stops, but this wasn’t something I found to be an issue in my wheelchair.
Parking & Transport
Average
I travelled to this place by walk or wheel
From this stop, you can access trams on the blue and yellow services. The yellow services travel between Middlewood and Meadowhall. The blue services travel between Malin Bridge and Halfway.
Accessible Toilets
There aren't any toilets available at this tram stop.
