Cockenzie House and Gardens - not accessible.
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1
Date of visit: May 2025
I have experience of challenges around: accessing toilets and moving around.
Overall Rating
Bad
There was no signage to let me know that I needed to go back out into the street and around the corner to get to an accessible door to enter the building. The lift was out of order, judging by the state of the sign which had fallen off the lift, it had been like that for quite some time. Checking yesterday I see that the lift is still out of order, meaning no access to the cafe or toilets. Many items were blocking the corridor to the lift, also reported in May, it's still in the same deplorable state. I suggested having a phone number for the cafe on the broken lift sign so people can at least have refreshments brought to them, this has clearly been ignored. If you are a wheelchair user, this place is not at all accessible, nor do they appear to care about access.
