Mountains and valleys
3
3
Date of visit: May 2016
I have experience of challenges around: moving around
Overall Rating
Average
Lifts to get to other platform is lovely and Big, the drawbacks at this station is the height of doors on trains away from platforms and when you get to platform 7(seven) at Chester, the height away from platform is even bigger as is the gap
Disabled Access In and Around
Excellent
Into station and onto platforms great, but access to trains Very difficult
Parking & Transport
Excellent
Just outside station doors
Accessible Toilets
Good
Doesn't always smell as clean as it should
Staff
Good
Some are great, very helpful, the grumpy guy in ticket office not at all helpful if trying to book seats in advance, have been told numerous times I can't book certain seat's
