The Quay Hotel & Spa

The hotel is in a stunning location right next to the quay and with a beautiful view of conwy.

Very pleasant and helpful staff in beautifully situated hotel with good food. But why can't architects do their job and provide fully accessible features. There was no cut out under the washbasin so that I had to reach forward a long way to wash and use a towel on my lap to avoid a soaking, and I couldn't reach the kettle or hanging rail. This was a ground floor accessible room. The only ventilation was a pair of French windows opening onto the lane, not secure, and there was no air conditioning, so very hot at night.

This is a modern hotel, so everything for disabled people is considered in building it There are 2 rooms for people with very limited abilities. I found the rooms I stayed in had a huge bathroom with a bath and separate shower and two hand basins