Costa Coffee

paulodias

06 Oct 2017

Costa Coffee at The Hub, East Kilbride Shopping Centre

4

4

Date of visit: October 2017

I have experience of challenges around: dexterity or coordination and moving around.

Overall Rating

Good

Great open space location with great physical access, lighting and comfort

Disabled Access In and Around

Excellent

Access to the Shopping Centre is quite good, with automatic doors, ramps and large spaces. The Costa itself is situated in the centre of the ground floor of the Hub, with good space for a wheelchair to manoeuvre, comfortable seats that can be moved and different types of tables

Parking & Transport

Excellent

With a bus station 5 minutes from the nearest entrance, two level car park with a good amount of disabled parking spaces. The only minus is the prices for parking before 6pm, but it’s free after that.

Accessible Toilets

Good

The Costa itself doesn’t have loo facilities but there are two very good accessible Loos just 2 minutes away. Sadly the only changing place loo is only situated in the other end of the shopping centre

Staff

Good

The staff is quite friendly, helpful and accommodating. They deal with many disabled people with good care, but they are not trained in disability awareness and they do not have BSL